Configuration/Troubleshooting the setup of Controller and Load Generator Machines - Part3

f.For Running Vuser Over Firewall:

•  Check the check box for ‘Enable firewall’
• Check the button for ‘Enable running Vuser over Firewall’
• On the field for MI Listener, enter the IP address of the Controller that was configured in the Load Generator machine (step 1.(d) above).

g. Start LoadRunner agent on both ends (controller and load generator), using the commands in Step 1.(e) above.

h. Highlight the Agent and Click “Connect”.

Known problems and limitation:
You need to open up port 443 (bi-directional) for allowing incoming and outgoing communication on MI Listener machine.
You need to open up port 50500 between Controller and MI Listener, if the Controller and MI Listener machines are different.

Troubleshooting tips for connection issues between the MI Listener and the Agent machine

• Make sure that you do not have any Web Servers, like IIS or Oracle HTTP servers running on both the machines. These servers uses/block port 443 and will cause a problem on launching LoadRunner agent.
•  To verify that port 443 is open to allow communication between these machines, go to the agent (Load Generator) machine, launch DOS prompt and type in the command ‘telnet 443’ . For example,

telnet 128.11.147.150 443

If port 443 is open then you should see a connected telnet session window. If you do not see this, check with your Network admin/Firewall group to ensure that port 443 is open or not.

· The “Performance Center Agent Service” must be running either by ‘System User account’ or by a user who has administrative privileges on this machine (Username and password details need to be provided). These details can be found by right click on the service in Start -> Settings -> Control Panel -> Administrative Tools -> Services -> Performance Center Agent Service.

Additional tips:

· If you see the “Page can not be displayed” error in Performance Center web page(s), then login to Performance Center Web Server box and make sure that “Apache Tomcat” service is started (as shown below).

Question – The default user id named ‘admin’ was configured to login to Performance center Load test. It is not working now.

A.1 – The first step is to make sure that the user name and password is written correctly. The password is case-sensitive.

The default administrator account is Admin, Admin for the user and password.

A.2 – The second step perform in case that the first is not working, is the following:

• Open Documents And SettingsAll UsersApplication DataMicrosoftCryptoRSAMachineKeys and delete the entry that begins with f9416f003254e610da1f9bad8e4c383_.

• Restart IIS. Choose Start > Programs > Administrative Tools > Services. Select IIS Admin Service and click Restart Service.